Privacy policy

Who we are

Judge Batteries is a mobile car battery and roadside assistance service operating in New York City and New Jersey. In this policy, the words we, us, and our mean Judge Batteries. You can reach us on (347) 401-7538 or by email at judgebatteries@gmail.com. We are a mobile service and do not operate a retail storefront.

Information you give us

When you call us or send a request, we collect:

• your name and the phone number we should call back on
• the location of the vehicle, which you describe to us
• the vehicle year, make, and model, when you provide it
• what you need done, and any notes you add

Payment is taken as cash or Zelle at the roadside. We do not process card payments and we do not store card numbers.

Information collected automatically

Our web host records standard server logs for every visit, including the IP address, browser type, referring page, and the time of the request. These logs exist to keep the site running and to detect abuse. We do not run advertising trackers, and we do not build advertising profiles about you.

How we use your information

• to dispatch a technician to you and complete the job
• to call or text you about that specific job
• to take payment and issue a receipt
• to keep a service record in case you come back with a warranty question
• to keep the site secure and working

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Calls and text messages

When you give us your phone number, you are asking us to contact you about that job. We may call or text you about arrival time, access to the vehicle, and payment. Message and data rates from your carrier may apply. Reply STOP to any text to stop service messages, or tell the dispatcher on the phone. We do not send marketing texts to numbers collected through a service request.

Who we share it with

We share the minimum needed with the technician assigned to your job, and with service providers who run parts of our operation, such as our website host. Those providers may only use the information to perform that work for us. We may also disclose information where the law requires it, or to establish or defend a legal claim.

How long we keep it

Service records are kept while they are useful for warranty and accounting purposes, and then deleted. Requests that never become a job are deleted once they are clearly stale. Server logs rotate on a short cycle.

Your choices

You can ask us to tell you what we hold about you, correct it, or delete it. Email judgebatteries@gmail.com or call (347) 401-7538 and say what you want done. We will need enough detail to find your record, and we will not charge you for a reasonable request.

If you are a New Jersey resident, the New Jersey Data Privacy Act gives you rights to confirm, access, correct, delete, and obtain a portable copy of your personal data, and to opt out of sale or targeted advertising. We do not sell data and we do not run targeted advertising, but the other rights apply and the contact above is how you use them. If we deny a request, you may appeal by replying to our decision.

Children

This site is meant for adults arranging vehicle service. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Security

The site is served over HTTPS and request data is stored with access limited to people who need it. No system is perfectly secure, so please do not send sensitive documents to us.

Changes to this policy

If this policy changes, the new version appears on this page with a new date at the top. Continuing to use the site after that means you accept the updated policy.

Contact

Questions about this policy: judgebatteries@gmail.com, or (347) 401-7538.