Emergency
Three in the morning is a normal time to call
We dispatch around the clock, which is not a marketing line so much as an acknowledgement of when batteries actually fail. The cold snap, the car park after a late flight, the shift that finished at two.
What happens when we arrive
Get somewhere safe first
If the vehicle is in a live lane, a tunnel, or on a bridge, call the police before you call us. Everything else can wait until you are behind a barrier.
One call, day or night
A person answers. You describe where you are and what the car is doing, and you get a price before anyone is dispatched.
When this is the call to make
Any one of these is enough of a reason to pick up the phone. You do not need to be sure.
- The car will not start and you are not at home
- It is the middle of the night and nothing else is open
- You are in a car park after a flight or a shift
Straight answers
Are you really open at night?
Yes. We dispatch $HOURSTOKEN. The phone is answered by a person at every hour, not a machine that takes a message.
Is it more expensive at night?
You are quoted the price for your job on the call, before anyone is dispatched, and that is the price. Ask on the phone and you will know exactly where you stand.
Not just a jump pack and a wrench
Hybrid and EV 12V
The small 12V battery in a hybrid or electric car still strands it when it dies, and most roadside outfits will not touch one. We will. The traction pack is a workshop job and we say so.
Start stop and AGM registration
Newer vehicles need the replacement battery registered to the management system. Skip it and the car keeps charging to the old battery's profile, which shortens the life of the new one.
Memory saver on every swap
Radio presets, the clock, and stored settings survive the battery coming out. Some vehicles still need a short relearn afterwards, and we tell you before we start.
Get a price in one call
Tell us the ZIP code, what the car is doing, and the year, make, and model. You get the number before anyone is dispatched.
- Your ZIP codeWhere the car is
- What it is doingClick, crank, silence
- Year, make, and modelSo we load the right battery
- AccessStreet, driveway, or garage level
That is the whole dispatch checklist. Have it ready and the call takes a minute.